Refund policy

At El Barber, LLC, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your product, our return and refund policy is here to help.

Eligibility for Returns
Items may be returned within 30 days of purchase if they are unused, in their original packaging, and include all accessories. To initiate a return, please provide proof of purchase, such as your order confirmation email or receipt.

Non-Returnable Items
Certain items are non-returnable, including:

  • Items marked as final sale.
  • Used or damaged items.
  • Gift cards.

Return Process

  1. Contact our customer service team at orders@elbarber.com to request a return authorization.
  2. Ship the item back to us at:
    El Barber, LLC
    726 N Azusa Ave
    Azusa, California 91702, United States
  3. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds
Upon receiving and inspecting the returned item, refunds will be issued to your original payment method within 7–10 business days. Shipping fees are non-refundable.

For any questions, please contact us at orders@elbarber.com. Thank you for choosing El Barber, LLC!